FAQs

You will generally take off the manual latches of the door when you install the operator, the force of the unit pushing the door is usually acceptable, for added security you can install a delatching kit, which will enable you to keep some of the manual latches.

Many handsets have more than one button and can be used to open a second garage door, gates and even operate household appliances (additional accessories may be required to do this) – further details will be shown in the accessories section of this website.

It’s a simple process to clear all codes and re-programme the handsets you have, it will be detailed in the installation instructions but if you have any queries do not hesitate to give us a call.

Every unit is coded into the individual unit so nobody else will be able to open your door, if a handset has been coded into 2 operators it is a simple process to clear the codes and re-programme.

All motors have a stop and auto reverse system that will operate on hitting an obstacle, part of the installation and maintenance process is to set and check the sensitivity of this system. For added safety you could install photocells, these emit a beam across the opening and the door will not close if the beam is broken.

Yes – the installation instructions will detail what maintenance is required and the frequency, it important that regular maintenance is also carried out on the door – If the door is not kept in good working order it will put extra strain on the motor and reduce its life.

All units have an internal manual release, if you are unable to get into the garage via another door you will need an external emergency release device

Anyone with reasonable DIY skills and patience should be able to install the operator with the clear instructions from the manufacturer, we recommend you read the instructions fully before starting. You will need a socket on the ceiling or side wall depending on the type of garage door you have to power the unit. Remember we are able to offer a professional installation service if Required

It is important to know that an electric operator will only open a door in good working order and well balanced, as a rule of thumb you should be able to open I close the door with one hand.

Yes, all our doors come with a maintenance & operating guide.

Formed in 1974, Chamberlain Doors have during this time supplied / installed more than 500,000 garage doors throughout the UK.

We offer a comprehensive 2-year guarantee against defect of material or workmanship by Chamberlain Doors, please see manufactures warranty periods regarding specific manufacturing defects. 

Whilst you don’t need to be certified in order to change the accessories or fittings, you will need to call a qualified electrician if you want to install or replace sockets and this MUST be Part P registered.

We are a garage door specialist and would not undertake building work, we would recommend this work be carried out by a suitably qualified contractor.

This would depend on the product/s chosen, certain doors are manufactured to order and this along with colour options could have an impact on lead times etc. however, we would estimate that 90% of doors would be available within 2 – 6 weeks

We, like all Company’s would look at supporting our customers with cost saving opportunities, this however would depend on certain factors, volume / installation dates etc.

Yes, we offer our customers a comprehensive range of products and services sourced from the leading manufactures at competitive pricing, with regards to VAT, the answer is No, we will charge VAT where applicable at the prevailing rate at the time of quotation.

Yes, we operate a waste minimisation and segregation policy. It is a legal requirement that all trades taking away replaced products and waste from a new installation have a waste carrying licence. All Chamberlain Vehicles are registered for this. Please see our Environmental Policy Statement on our Web Site.

No, we are a supplier, supply & installer of garage doors, remote control systems & associated products, sourced from the UK & Europe’s leading manufacturers.

With our Head Office in Blackrod, Bolton and supported by strategically located installation centres we offer a full supply & installation service throughout the UK thereby able to respond quickly & efficiently should you experience a problem with your garage door.

All Chamberlain Doors installers are employed by the Company and carry CSCS cards providing proof that individuals working on your home have the appropriate training and qualifications for the job they do.